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LATEST NEWS
5 September 2010
Dublin Enterprise & Technology Centre Ltd T/A Guinness Enterprise Centre entrusts Network-ie to Manage and Support Business Critical IT Systems [more]
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Service Commitment
Terms of Reference
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Our Service Commitment
Interactive Services
- Video Conferencing - We provide, on a secure platform, a total solution for
'near broadcast' quality video conferencing over our dedicated international video
network. We provide ISDN and IP gateways, video bridging and all the necessary security
required for you to make business decisions saving you time and money.
- Data Sharing and Collaboration - Ever thought of being able to share your documents
and presentations in real time with colleagues, while each of you are hundreds of miles
or even continents apart. Authorise and share the contents of agreements and other
documents, launch of your product or service to your channel partners.
- Data back up and restore - In today's corporate environment there is an obligation
on all regardless of size to ensure that critical data that is held on servers and
desktop PCs and Laptops is verifiably backed up securely. In the event of a system crash
or business process failure (theft of the laptop etc) one should be able to restore the
most recent business critical information as a Business Continuity Policy (BCP).
Our service is on a 'time hardened' platform that is straight from the banking world.
Network Services
- City2City - Symmetrical digital subscriber line (SDSL), as a telecommunications
provider we are possibly the only licensed carrier that is able to provide our
customers with the largest ' wire based' SDSL network in the Republic of Ireland.
City2City service can link any number of offices, branches and sites into one
'private; network without the need for expensive leased lines.
- City2iNet - Symmetrical digital subscriber line (SDSL), If you are looking for a
business class, cost aggressive connection to the Internet, City2iNet will
deliver Internet connectivity at leased line performance but not at leased line costs.
- City2City Plus - Symmetrical digital subscriber line (SDSL), For businesses and
enterprises who require the combination of secure office2office interconnectivity and
business wide Internet access then City2City Plus will deliver all the necessary
connectivity on a robust communications platform.
Managed Services
- Server Hosting - When you want to ensure that your mission critical business
information system will function and keep functioning, we provide you with co-location
space in our ultra secure data centre. You can purchase an entire cabinet of part
thereof. Coupled with our capability of Soft-touch we can intelligently manage your
entire infrastructure - we provide the ultimate in 'outsourcing' of business continuity services.
- Managed Servers - We provide unbiased advice and provision of high-end business
servers and platforms such that you focus on your core business and we provide you with
a 'total solution' for the platform operating system, security, firewalls and management
of the application etc.
- Soft-Touch - This Is the ultimate! in having access to highly skilled IT and
communications personnel in the industry, on call 7 x 24 hours, to resolve any issues
which your systems or network may be experiencing. From managing your routing equipment,
firewalls, security of network and systems, we can apply patches, upgrade your hardware
and manage databases such as Microsoft SQL or Oracle (all Trade Marks acknowledged).
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